We take customer satisfaction very seriously. All of our products are tested for quality and all shipments are carefully inspected before leaving our warehouse.
Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made within 72 hours of receipt of your package. Please contact us and provide detailed information if your product was damaged during shipping at info@boulder-hemp.com with your order number and “Damage” listed in the subject line.
GENERAL REFUNDS: Boulder Hemp offers a 30-day 100% satisfaction guarantee for our products. If for any reason you are unsatisfied with your purchase, you may return the unused portion for a full refund less any shipping and handling. To request a refund, please contact our customer care at info@boulder-hemp.com with your order number and “Refund” in the subject line.
